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| Type: |
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| Publisher: | New York : HarperCollins, ©2003. |
| Editions: | 30 Editions |
| ISBN: | 0060521996 9780060521998 |
| OCLC: | 50424996 |
| Related Subjects: |
Creative ability in business.
Industrial management.
Customer services.
View all subjects
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| Citations: | Cite this Item Export to EndNote Export to RefWorks |
| Additional Info: | Publisher description |
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